Of course, we have to be very clear that we are not going to make hardly any outgoing calls, since these will be charged per second. In the case of Zadarma, the key is to analyze the calls and discover if we need more or less than 2,000 minutes per month. If it is below that figure, what would be best suited would be the proposal for "Microenterprise", designed for companies with between 10 and 50 employees, at a cost of 18 euros/month.
If we exceed it, we would have to opt for the "Company" rate, which for 36 euros offers 4,000 minutes expandable up to 80,000, in addition to many other extras already mobile number list designed for companies of a certain size, around 50-100 employees at least. Calls are the business of the company (Call Center) If we have a high volume of calls and, probably, also a good number of employees, it will be essential to get a rate with the maximum offer of minutes. And also, it is necessary that it needs of the business, as in the case of the Company rate mentioned above, where, in addition, its extra services will become essential.
Such as call recording, call forwarding, the virtual switchboard, voice menu, call recording, integration with the CRM, proprietary API, callback widget and all of this in a cloud environment so you can use it from anywhere. Now, this has its limitations depending on the destination of the calls. Mainly, as is our case, packages are offered for the most common areas such as the US, Europe or Russia. In the event that you need to offer service or make calls to other places, there are several options. The first is that these calls are charged by seconds or minutes, if they are sporadic or unusual.